He was warm, friendly, and not at all pushy.We bought a Tempur Pedic cool top king size mattress. I jokingly asked if we could also have a free sheep stuffed animal (the Serta mascot) and they said sure. The salesman we worked with was fantastic! and "All you need is a dollar down-I can even pull out my wallet and give you the dollar myself!" Thanks Jeff for your patience and help. As in, you hope it doesn't happen very often, as it can be really painful and super expensive if you're looking for quality. Delivery came quickly, as promised. I headed on over where I met the person I talked to on the phone, Bobby. If you consider buying a mattress go to the american mattress store on 2112 N Clybourn! The delivery men came on time, and were always very courteous. I spent $3,200 on a mattress and they brought me a used one! Visit noasleep.com.au. (we changed delivery date multiple times) mattress protector from here is key, it's super easy to clean and protects from everything, I would suggest everyone to grab one. We could have saved time and gas by coming here first. If you wanting a new bed this is a story need to go to. Therapedic makes a number of mattresses with a good variety of pricepoints. To find out if they take all mattresses with a 10 year warranty the gentleman on the other line said yes we do. While the previous Simba model tested by Mattress-Reviews.com ranked high in edge support (8/10), the new model experienced a lot of sinkage during the engineer tests. Bobby is the guy to go to!Trying to find a new bed was overwhelming for me with all the options. Sold me an expensive twin only to realize it is 4 1/2 inches less wide than the standard for a twin. I would highly recommend American Mattress and this particular location to anyone!! So I asked him if he could look me up on the computer, and his comment was we don't do that here!! Read on to learn more about their selection...or browse our top rated alternatives. I have never felt so much like the customer and friendly customer service came last before! The mattress has lumping on one side and sagging on the other. The pros: Posture supporting mattresses with many budget-friendly options. We expect to bring you more choices and encourage your qualifying purchases. The employee clearly tried to deceive me and pawn off some random mattress on me so they wouldn't have to deal with me anymore. !Not only they were able to help us with our mattress issue but they make the whole experience surprisingly pleasant !Bobby was helping us and we truly could feel his sincere involvement and true concern about our happiness , how often that happens ?! What a nightmare. We know how overwhelming it can be to shop for a mattress online. I told Todd what I wanted based off my previous purchases and even though they didn't sell the same one he offered me comparable mattress, price matched it for me and thanked me for the repeat business. Also, the fast delivery and free setup is a huge plus. This was our second purchase at this location. Here at the Slumber Yard, we have invested thousands of dollars and hours into testing, researching, and producing the best mattress reviews you can find online. Got a great deal using my cheeky card along with the $300 off king mattress special they had running.Highly recommend! John was very helpful - informative and knowledgeable but not pushy. I was having anxieties about shopping for a mattress but when I arrived, all my worries soon faded away. So you can get a brand new one but you still need a receipt who holds onto receipts for eight years!!! Finally, because it was Memorial day weekend all bed frames and encasemennts were half off and delivery was free! I have never had a worse shopping experience in my life. Thank you to Christian, and we strongly recommend this business! Ask for Christopher Jones. $350. I will definitely return to American Mattress! Mario (who I later found out was Anthony's father-in-law) tells me that my mattress is not under warranty because my bed frame is not reinforced properly for a Queen sized bed.After Mario leaves and I talk to my bedframe company, I find out that Mario was right but wrong: my bedframe is actually reinforced to hold the weight of king mattress, even though it's a queen.I called the store repeatedly and am reassured that Anthony will most definitely call me back. I told the associate (I think his name was Glen) my price range and he didn't try and push or upsell me. He assured me how important customer service was to them, that the owners of American Mattress really impress that upon them, and that delivery was free, and there would be no charge to haul off the old beds. Thank you Jim for the excellent service! Felt as if some of the salespeople were so new they weren't sure what to say or do. We started our search in a big chain store. American Mattress was our last stop due to location. Buying a mattress from an online brand direct is one of the best ways to get better quality materials and craftsmanship for less money. So i went to Evanston American Mattress and had a completely different experience. We bought a set and feel confident we will be happy with it. The morning of delivery the same salesperson called to inform me that there was an error and the serta was actually out of stock. He was easy going, patient (pressure free) and helpful in guiding us through the dozens of options they offer. Michael was incredibly friendly, knowledgeable, and understanding to what we were looking for and needed as new mattress buyers. He told me that they didn't actually deliver on Wednesday but if I decided on something that was already in-store, he would even deliver it personally for me. We didn't tell them we were dissatisfied customers until we knew the prices on the newer mattresses along with some research we did before we walked in the store. I never felt pushed to make a purchase the entire time, it was truly a great experience. They even were able to accommodate our goofy work schedule for the delivery.Very impressive service. SEE AMERICANSTAR MATTRESS AT LAS VEGAS FURNITURE MARKET JAN 26 - 30, 2020 ; Mattresses. We're so pleased with our latest purchase of two mattresses. Ask for Christopher Jones. His delivery people came when they were supposed to, they were friendly and quick and efficient (which is not easy when there's a 4 year old running around trying to "help").And Anthony, out of professional pride and personal integrity, took care of us without charging us a single cent. You just come in and sit on a few beds and take notes"--here, he mimes what I gather is supposed to be me, taking notes--"but you're not being informed and not being a good shopper. 6 reviews of American Freight: Furniture and Mattress "My husband and I have been looking to purchase a dining room set that can sit at least 8 people. When the employee went to look in the system, he discovered that the mattress had been discontinued and there were no more left in their back stock. Also we want mentioning Jack too. Thank you for your 5-star review! In fact the one thing that I like the most is that they don't mark it up 2 times the real price and say they will have a big sale like all the other big companies. Highly recommended! Most customers find these mattresses initially comfortable, but there are some exceptions with some customers complaining about sagging over a short duration. He advised us on the various products, pros and cons, if any, and set our expectations. Yes. I have been trying to contact the manager for 2 months now after buying a mattress in May. He was excellent and helped us through the whole process. Sleep Like The Dead provides detailed, unbiased reviews and ratings on hundreds of mattresses based on over 26200 actual consumer experiences. After we knew what we wanted, we went to the desk and inquired about our 10 year warranty on our $1700 mattress. That never happened and each week we were promised just one more week. We had be putting mattress shopping for months. Sephora Black Friday 2019 – The best beauty deals. A HAND-WRITTEN THANK YOU CARD!!! He listened to my needs and concerns, and even gave me a great deal! I received the typical "Used Car Salesman" treatment at this store but what really bothered me is they tried to sell me a mattress that was in the back warehouse, very dark warehouse I might add, that had a stain on it!!! The price was great and the customer service was even better. Right away, our salesman put us as ease and didn't push at all. They did not hesitate to say we have full rmanufacturers replacement guarantee and they would replace our mattress after it was checked out by a representative. After visiting a handful of mattress stores and dealing with overbearing sales people, I ended up purchasing from American Mattress. We ended up buying 2 great mattresses for our kids. Instead of making me wait, American Mattress upgraded me to the beautyrest I liked at no extra charge and assured me it would be delivered on the same day. I never thought to invest in a new bed but it has been the best decision ever! I think sheeps and Vera Wang when I think Serta...and I'm guessing most of America does. We plan to stop buy in several mattresses stores. Glad we did.Found the perfect bed for our princess. We will show you a list of the hottest topics at the moment. I was slightly terrified to buy a mattress, I figured we would somehow get hustled, but we didn't at all. I had an amazing experience at American Mattress after wasting over two hours at Mattress Firm. He understood our budget and worked with us to find just the right mattress that would meet our needs. I have had back problems for many years. Compatible with adjustable or standard bed frames. My husband and I went to American Mattress this summer to purchase a much needed new bed. Mattress ratings you can actually trust. We were thrilled to be knowing that these people stuck to their word, our new mattress gets delivered tomorrow. In addition, they are not pushy sales people.I had gone to Back to Bed before stopping by here. How rude!! had a great experience here, which isn't easy when mattress shopping, and would definitely recommend this place to anyone looking for a seamless mattress buying experience. 60 American Mattress Reviews and Complaints @ Pissed Consumer The Noa Mattress. After testing a few the sales person starting bringing me $75 sheets and asking what he could do to close the sale. It's very unfortunate that we will literally have to throw it away and purchase a new mattress. Job Work/Life Balance. This is a great store! America's Mattress not only had my new mattress to me by … They charged me twice for my mattress and has been giving me the runaround since. Updated- read until the end: I went to American Mattress to buy a mattress for my guest room. But oh so worth it. I saw a mattress set I liked for a great price online, gave the store closest to me a call to make sure it was in stock and sure enough it was. This family owned business really takes care of its customers. American Mattress is a large mattress retailer based in the midwest, with a focus on the Chicago metro area. American Mattress is a large mattress retailer based in the midwest, with a focus on the Chicago metro area. After about 5 places we stopped here. !When he was finished, he came back to finish telling us where to find the mattresses. First, I had to pay $75 to have (not making this up) Mario the Mattress Inspector come to my house. I ended up buying a Queen bed and a Full bed and mattress covers. Do you have something to say about your Dream Star mattress? Advertisement SleepMaker rated dreamy in mattress comparison I purchased a mattress here and it was a very pleasant experience. Definitely a nice surprise!Also, big kudos to the delivery guys -- who were amazing and so nice! I hope they stay around! Make sleepless nights a thing of the past! I had a very complicated, short notice situation. There are so many different kinds of mattresses and he took the time to explain the differences of each one with patience and knowledge. Easiest purchase I've made in awhile! They have lots of locations--we visited the store on Clybourn and the Oak Park store. I would definitely recommend this particular American Mattress location to anyone I know. We noticed it because my daughter became trapped against the wall and the mattress because her mattress keeps moving inside the twin frame because it is too small. What a fantastic experience it was to buy our new bed at American Mattress! After ordering a new bed frame, I needed some smaller box springs. When we walked in, the man there gave us some space to look around until we asked him for his help in this area. Delivery was scheduled for 12-3 and I got a call at 11:15 that they'd be at our apartment soon. Yet, the five-star reviews keep rolling in. This bed is 34 1/2" wide. First stop was in Lake Zurich American mattress store. The pros: Innerspring focused mattresses that have better value than other brands. They are extremely friendly and negotiable, My husband and I went to American Mattress, We purchased a new mattress at this location. He told us stories of living abroad in Germany. I had a wonderful experience shopping at American Mattress. I chose American Mattress because they are family owned. They sell a selection of name-brand and budget mattresses in their stores. This time we financed most of it for 0% for 6months.We always buy all of our beds from here. Because now he has to give me the discount off of the price I've negotiated, not the price he makes up.So, of course, the replacement mattress he sends me craps out in less than a year. The location is nice and large, which means they can display a nice selection of mattresses! Otherwise, I couldn't be happier! Dream Star mattresses are recommended by 69% of owners on GoodBed (based on 35 ratings + 9 reviews). The salesman was Richard Frillman who was super helpful and very knowledgable. Awesome service all around. I purchased a memory foam mattress, slept on it for almost a year, and decided, a little late, that I hated it.I went back to the store, prepared to spend $$ on a new mattress and the folks who work here are just kind. See reviews, photos, directions, phone numbers and more for Americanstar Mattress locations in Houston, TX. It was great to have an owner present during this decision!Frank was patient and let us try many different kinds of mattresses without pressuring us into a decision. American Mattress is a big mattress company in the midwest. Some customers find what they are looking for with Sealy products, but others had some problems with durability. Overall, customers find that these mattresses are comfortable -- with multiple firmness options. Plus 20 YEARS Warranty can’t beet that. I will be taking my business elsewhere and you should too. quick and easy! Surprisingly, this has become one of the very best times to buy a new mattress. Yes, I'd recommend coming here while out looking for beds! The cons: Some have had issues with durability problems with some models. ...or explore our reviews for the Top Rated Mattresses. Honestly Good guys :). They have a comfort guarantee which came in handy when I wasn't comfortable after a couple of weeks with my new mattress. I explained our "must haves" and Sonny was very helpful. Great Memorial Day Deals for sure. Bamboo Mattress Pad Extra Plush Cooling Topper Review Mattressdiscountla 10 months ago The Bamboo Mattress Pad Extra Plush Cooling Topper is a item of … Transaction and delivery went smooth. We offer a 90 day sleep guarantee and free delivery on local orders! I had a great experience with American Mattress. He helped us work within our price range, and we found a mattress that we love. Buying a mattress is a big decision, so to make it as stress free as possible he said they had a policy that if you got home and decided that your mattress didn't suit you, you could exchange it within 30 days. He asked questions and made suggestions to make sure I got the mattress that best fit my needs and at the end of it all, even asked about my family member as if he were an actual friend. This place is what a business should be. Thanks. I had a fantastic experience upgrading my mattress with Christian Streuli at American Mattress earlier today. Communication was excellent. After listening to my concerns they matched Mattress Firm's price while putting me in a significantly nicer bed. Just relax and absorb the soft warmth of your sleep from a well-known Americanstar® mattress. Jim, the regional sales manager, makes us feel like we've known him forever and its great to have such a large collection of brands to choose from. May all benefit! Click to see Mattresses On Sale at American Mattress the place to shop for a mattress of any type. Posted on April 5, 2016 April 5, 2016 by AmericanStar Mattress. (Delivery was prompt and perfectly in the time frame given) From this experience they have gained my loyalty for life! They offer free delivery and take away our old mattress. Hybrid mattresses are popular among shoppers looking for a bed with strong edge support because the spring or coil layers often provide additional stability at the side walls. He exemplified excellent customer service compared to the other stores that we visited. That's okay - there is plenty of competition in the mattress space, and we will happily spend our $3,000 somewhere else.Oh, and I'll be sure to tell everyone I know to stay away from American Mattress!!! He helped us narrow our search with each mattress we tried. Overall, they get some good customer service feedback from shoppers, but there is some debate about the value for the materials that you can get there versus buying a mattress direct from the brand online. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. The manager is "on vacation" or isn't in and the only time you can speak to the financial department is 9-5 when we all have jobs. We ended up choosing a bed in under an hour, and at a great price. He showed me exactly what my money could buy, which I appreciated. I would definitely recommend going to see Jim here. Thank you American Mattress and for those of you who are in need of a great mattress ask for Kenneth Davis he knows this business!!! I was planning on buying a bed at Mattress Firm, just stopped in to American Mattress for due diligence. Overall, they get some good customer service feedback from shoppers, but there is some debate about the value for the materials that you can get there versus buying a mattress direct from the brand online. Sealy is known for their Posturepedic line that offers zoned-support to properly cradle the spine for those that are back and side sleepers. Jeremiah was most helpful and informative and made the purchasing and delivery process easy and trouble free. The drivers were courteous, friendly and efficient. They offer mostly traditional innerspring mattresses with additional upgrades like pocketed coils and also all-foam mattresses.But with that selection comes a hidden truth: The prices are often much higher for the materials used than buying direct from online brands. I can not say enough about my experience. Good job guys! A scam to make you pay 100+ dollars. This had to be the best experience I've had buying a mattress. When it comes to your own comfort, your own body is the only North Star. While the original store was unable or unwilling to resolve the issue, Anthony did solve our problems. My husband and I just went into this store to look for a new mattress. American Mattress has done a good job focusing on brands that have good value for the name-brand category and aren't too expensive versus luxury alternatives.We'll go through each brand in depth and discuss the positives and negatives so you can understand what you are buying.So here they are... Tempur-Pedic is the original memory foam mattress maker that developed their mattresses from NASA developed foams. Excellent service all aroundI slept on this mattress (and box spring and frame) for a month before I left this review. The cons: Some complaints about sagging over a shorter than average timetable. He was very pleasant, informative & made me feel at ease. Recently moved across the country and had to furnish from scratch. So the difference is really made on the people you have to deal with." Jim and his team helped with find the perfect mattress and adjustable bed. But I personally thought it was a great place to buy stuff. They are extremely friendly and negotiable. "You know, when you just walk in here and look around for a second without talking to us, you're being an uneducated consumer," he said, intently staring me down. Does the results of American Star Mattress Reviews change over time? Both employees were super helpful even up to the delivery date! So far, so good! Needed to get a full sized mattress for my sons new bunkbed. Write a Review! Worse than the other one. They were really nice and helpful here, delivered everything as promised, gave us a great deal, then easily gave us a refund on the difference when we switched out our box spring later. This site's sole purpose is to help you make the decision faster and with more peace of mind. The sales rep was very helpful, after understanding our preferences and budget he guided us to the perfect mattress for us. Just came to get a mattress for my son. The store is large and well-stocked with a good selection (hence, this is not a one star review). Recent Praise Dream Star Furniture shopping is an oftentimes tedious and mundane task. Great service. We had a great experience buying a twin mattress and box spring for our daughter at this location. No negotiating. Their prices are mostly mid-pricepoint, focusing on brands like Serta, Beautyrest, and Tempur-Pedic. Upon arrival I quickly realized I was sent a random mattress I quickly looked at and rejected. High tensile steel wire 14-Gauge Innerspring Unit. Amazing Customer service. Good job guys. The best pricing and one of the largest selection of mattresses in the United States. I ended up buying a mattress from another company who was much friendlier and talked me to about the mattress instead of trying to secure a deal. Manger said it was cancalled out and had it as being on layaway. After spending about an hour trying out all the mattresses, we ended up picking one that was on clearance. We've purchased from this location on several occasions and its always been a great experience. This is because American Mattress has to pay its sales people, keep its store operating, and make a profit, while also passing profit margin to the name-brand mattress companies too. We bought our mattress and were out the door in 20 mins flat. roundups that are at the right price, on-trend, consumer favorites, and timely. Naturally, their findings are in favor of the company. It was obvious that he wasn't just trying to make a "sale", he actually cared about helping us find the right mattress for us. Browse I just want to say thanks for all your help and hard work, it does not go unnoticed. They were knowledgable and had my best interest at heart. Service was fantastic from purchase through delivery. Over the course of a month we tested several brands by visiting several Indy area stores. He was very down to earth & honest. Thought I knew exactly what I was going to buy prior to going into store. Bought 2 IComfort beds there in the past couple years. We worked with John and it was a great experience. We decided on the tempurpedic cloud and couldn't be happier with our decision. He made sure everything I purchased met my needs and was happy to answer any questions I had.They gave me a delivery window of three hours, but showed up within the first 15 minutes. I was a little concerned about returning to them due to some of the reviews here. We bought from them years ago and didn't have a problem, but things can change. This mattress did not have a pillow top and although it was more expensive, I was not interested as I didn't think it was comfortable in the store and very quickly moved on. Although they have options in the luxury category, American Mattress sells mostly the budget offerings. I came into American Mattress a few weeks ago looking for a reasonably priced bed. My husband and I bought a new mattress there this year. I bought a bed from this location the box spring broke in the first month I bought it. The cons: Some problems with durability reported on some of the more affordable models. The cons: Some reports of durability problems with some models. Zero stars. Find helpful customer reviews and review ratings for The American Mattress Company- 12in Gel Infused Memory Foam Mattress - 100% Made in USA - 20 Year Warranty - CertiPur Foam (Queen) - Chiropractic Endorsed at Amazon.com. He offered to inspect the mattress for $65 . He made some phone calls, priced matched what I saw online, and scheduled a delivery within the next couple of days. There were so many stressors at that time in our family, the bed being just one of many, so it was amazing to have him a) have everything we needed in stock b) be able to set up white glove delivery for not only the day but even the time frame that we needed c) be kind, funny, and compassionate while doing all that. !Today we got our brand new mattress delivered along with spring boxes and frame ! So I called American mattress today in Bloomingdale. Happy to bring our business here and will definitely be back. I'm even more impressed with them now. We were very happy with our purchase and the staff. I had such an amazing experience at American Mattress. Nada.Finally finally, months later, they agree that I am entitled to a significant discount on a new mattress. Choosing a bed from another American mattress american star mattress reviews on Clybourn suggestions we are. 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