On Metrobuses, the farebox will audibly beep and display the remaining value. WMATA began using SmarTrip for payment on Metrorail in 1999 followed shortly by Metrobus and Metro parking lots. If you already have a SmarTrip account, simply click "Log in to Your Account." [5] Paper bus passes were eliminated in January 2011 and passes are now only available on SmarTrip.[6]. Gift card design . Using the transfer method will permanently disable the existing SmarTrip card since the phone will essentially take over that card’s serial number and other details. Customers will likely not notice any differences except that the new cards are slightly thinner and cheaper to produce. Effective October 1, 2013, the price of the card was reduced to $2, the rebate program was discontinued, and the maximum permitted negative balance upon exit was set at $1.50, with riders who would exceed this being required to use the Exitfare machines to add value to their cards.[13][14]. Free Transfers. SmarTrip cards comply with ISO/IEC 14443 Type B . SmarTrip cards are 3⅜ by 2⅛ inches (85.7 mm × 54.0 mm), the same size as a credit card or driver's license.The card is brought into close proximity with a circular target on the top or side of each faregate rather than inserted into a slot. In June 2014, Metro celebrated the 125th anniversary of the National Zoo by issuing commemorative SmarTrip cards featuring "popular zoo baby residents." Cards are also available with $8 of stored value (for $10) and with $28 worth of stored value (for $30). When reaching out to HR, please contact us via the HR helpdesk and provide the following: New card number; Old card number, if possible; Again, your card must be registered with WMATA in order to complete a benefits reassignment process. Cards are available for $10 or $30, and come loaded with $8 or $28 respectively. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. Purchasing SmarTrip. A reciprocity agreement between the MTA and WMATA allows either card to be used for travel on any of the participating transit systems in the Baltimore-Washington metropolitan area. Fare value is stored on the card, and fares are automatically deducted each time you ride. Whether you're a new rider or a regular commuter, It is not permissible to load your SmartBenefits onto another person's SmarTrip card, doing so would be a direct violation of the SmartBenefits application disclaimer that may result in your removal from the program and legal action. [3], Since March 6, 2016, SmarTrip cards are the only payment method accepted on Metrorail; paper farecards are no longer valid.[4]. Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F) This website is best viewed using Internet Explorer 11, Edge, Chrome, Firefox, Safari and other newer browsers. On March 27, 2016, Metro unveiled a new Smartrip card design, to celebrate the 40th anniversary of the Metrorail system opening. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. [30], An early criticism of the SmarTrip cards had been that they were only sold at suburban Metrorail stations, online, a few selected retailers, and Metro sales offices. It's plastic and you scan it on the turnstiles when entering and exiting the metro. If you use SmartBenefits to fund your SmarTrip card, your Card Usage Report Details HTML table will contain an additional row for each usage paid through your benefit showing how much was charged to your benefit and the benefit balance remaining. The cards are intended to address youth behavior problems in Metrorail stations. If you purchase a card online or by mail, it is already registered. [28] In July 2013, a special July 4 commemorative SmarTrip card was introduced. United States Department of Transportation, National Capital Region Electronic Fare Media, You will find pictures of the various card types on the WMATA website, Office of the Assistant Secretary for Research and Technology. "Exit fare" machines (used with paper farecards) previously did not accept SmarTrip, and riders with insufficient value to pay their fare were allowed to exit the system with any negative balance. 1200 New Jersey Avenue, SE Create a virtual card using the Wallet and add it to your SmarTrip account 2. A "Senior" SmarTrip is also available that automatically calculates applicable discounted fares for senior citizens (age 65+). Input your new card number, exactly as it appears on the back of your new card. Please try one of the solutions below. Travel with purpose; Hotels & Experiences. In December 2010, WMATA issued a request for proposals for a replacement system. Confirm Your Identity: Enter the SmarTrip® card number, birthday, and email address you provided when you registered. Updated: Thursday, April 6, 2017 [33] Initially, riders could only add value to a SmarTrip card at Metrorail stations or by using cash while boarding a Metrobus. On th screen it will tell you exactly how much money you have on your SmarTrip card. The design is identical to the standard SmarTrip except that the card is printed in shades of bright yellow and brown, instead of blue and green. In an effort to reduce fraud and waste, Metro announced in October 2008 that it would be eliminating paper bus transfers effective January 4, 2009. Until 2016, riders could also add value to their SmarTrip cards by trading in paper farecards (a used farecard up to $20, or an unused farecard of any value). [16] Using the transfer method will permanently disable the existing SmarTrip card since the phone will essentially take over that card’s serial number and other details. [41] WMATA has since announced that it will make at least one credit card exit lane available at all Metro pay-on-exit parking facilities. Purse benefits can only be used on the issuing system for that benefit, so a day pass issued by MTA on either a CharmCard or SmarTrip will only be valid on MTA, and a WMATA-issued monthly pass will not be valid on MTA even if it was loaded on a CharmCard. SmarTrip cards cost $2.00 and can be purchased online, at Metro stations, sales offices, commuter stores. Since SmarTrip owners were allowed to exit the system with an unlimited negative balance, the Metro Board had previously rejected proposals to reduce the price of SmarTrip cards from $5 down to $2.50. Topping up your SmarTrip. SmarTrip for seniors and the disabled may only be purchased in person from a Metro agent or authorized sales office, and the person must show ID and for a disabled rider, proof of disability (either WMATA Disabled ID or Medicare card.) The most efficient way to register your card is to add it to your WMATA online account. SmarTrip & SmartBenefits. These include One-Day, 7-Day, and 28-Day fast passes valid for unlimited travel on Metrorail. The Maryland Transit Administration's CharmCard uses a compatible payment system from the same manufacturer. Beginning November 2016, Metro Access cards, which permit use of Metro Access Paratransit and free trips on Metrobus and Metrorail, were replaced with a special personalized SmarTrip card with the user's photograph and the Metro Access logo appearing on the front of the card. [20] By 2004, 650,000 SmarTrip cards were in circulation. The sites are Anacostia on the Green Line, Shady Grove on the Red Line, Vienna and New Carrollton on the Orange Line, and Franconia-Springfield and Largo Town Center on the Blue Line. Complete your account update by recertifying and submit the update to … Washington, DC 20590855-368-4200. At the bottom of the second page after login is the current SmarTrip ® card number that is linked to your account. To complete the transfer of pre-tax benefits, you must purchase a replacement card from WMATA or the FSSC and register it with WMATA. Purchase a SmarTrip® card. [20] In May 2004, SmarTrip readers were introduced at parking garage gates. The DC One Card Program officially terminated on October 1, 2018. Complete your account update by recertifying and submit the update to … Registration takes effect 24 hours after submission. Click on "Create a SmarTrip Account." To start, today I took the extra card and soaked it in acetone for about an hour and after that time I was able to rip off the initial plastic of the card. [23] On September 1st, 2020, Apple and WMATA enabled SmarTrip cards to be added to Apple Pay through the Wallet app. The Kids Ride Free Card, a normal SmarTrip card with a large silver Kids Ride Free sticker on it, allows students to ride the Washington Metro, Metrobus, and the DC Circulator for free. This does mean it is possible to have identical or different passes (like a monthly pass from one and a day pass from the other) from both WMATA and MTA simultaneously loaded on the same card. Cash loaded on either card is valid on both WMATA and MTA vehicles. Special SmarTrip cards commemorating the inauguration of President Barack Obama were issued in January 2009 and 2013. [24], In May 2011, WMATA and the District of Columbia Department of Transportation started a pilot project to give students in the DC Public Schools "DC One Cards" which are SmarTrip compatible. TRANSIT INFORMATION In such cases Metro guarantees that the fund balance on the card will be transferred to a new card. For more information, see this page. Login to your SmarTrip account and go to the Card Summary page [31] The SmarTrip cards are also sold at area grocery store chains. For more information All students who live in the District of Columbia, attend a public, charter, or private school in the District of Columbia, and are between the ages of 5 and 21 are eligible for a Kids Ride Free SmarTrip Card. SmarTrip cards may be provided to you, and CAPS will make arrangements for you to either pick up you new card or mail it to your home address. [36], All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. Every rider other than small children need their own card. [22] In February 2011, WMATA replaced the antennas on all Metrorail faregates to improve the speed and range of its faregates' SmarTrip processing. [42], The following is a list of transit systems that accept the SmarTrip card for payment. Although WMATA initially drew criticism due to the limited number of SmarTrip sales locations, distribution has expanded to local convenience stores and supermarkets. Receive email updates about the latest in Safety, Innovation, and Infrastructure. SmarTrip users receive discounts on Metrorail fares. Unlike traditional paper farecards or bus passes, SmarTrip/CharmCard is designed to be permanent and reloadable; the term "SmarTrip" may refer to both payment systems unless otherwise noted. Metro also sells SmarTrip cards that are preloaded with a One-Day rail pass online for the same price as just the pass alone ($14 since July 1, 2012), including all of the commemorative SmarTrip cards issued since 2009.[7]. [12] Register your SmarTrip card; Create an account with WMATA or contact CommuterDirect.com. By late 2012 all Metrorail stations were equipped with SmarTrip vending machines. Subway Cards for Inauguration", "Metro unveils new Smithsonian's National Zoo 125th Anniversary Limited Edition SmarTrip Cards", "Metro Will Celebrate the Silver Line Opening With Commemorative SmarTrip Cards", "Indemnify CVS/pharmacy for selling SmarTrip Cards", "SmarTrip Retail Outlets: Purchase Cards and Add Value", "Final Contract Audit Report with Recommendations", "Metro introduces unlimited 7-day rail pass on SmarTrip®", "Inoperable Metro SmarTrip Card Causes Trouble For UDC Student", "For Your Benefit: Metrorail SmarTrip Cards", "Metro Unveils Credit Card Parking Lot Payment Pilot Program", "Metro installing credit card payment readers to make parking more convenient", "Maryland answers SmarTrip with CharmCard", "SmarTrip users to gain added benefit when transferring", https://en.wikipedia.org/w/index.php?title=SmarTrip&oldid=979334589, Fare collection systems in the United States, Articles with failed verification from May 2014, Creative Commons Attribution-ShareAlike License, $4.75 to PRTC OmniRide (full SmarTrip fare), Fairfax Connector routes 393, 394, 395, 480, 599, 698, and 699, This page was last edited on 20 September 2020, at 05:12. Your current SmarTrip balance will be displayed on the screen. In the Metrorail system, using the card to activate the target by will display the value remaining as the faregate opens, both when entering and exiting. Since the Senior SmarTrip allows for discounted fares, the card may only be purchased in person with a valid ID from a Metro sales office or authorized vendor.[27]. Input your new card number, exactly as it appears on the back of your new card. Standard cards can be purchased at vending machines within all Metrorail stations,[1] at Metro sales offices, selected retail stores, and online. * Virginia Regional Transit (VRT), a separate bus service which also serves Loudoun County, does not participate in SmarTrip. Please provide the 9 digit serial number in the margins of the application or include it … SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. When we bought them, and when we added value to them, we always used a credit card, and the amount was available right away (we always checked our balance right after a purchase … The unique identifier also allows workers enrolled in the SmartBenefits program, which allows employers to subsidize employee transportation costs tax-free, to credit their monthly benefits to their cards. It was later extended to other public transit systems throughout the region. Starting September 1, 2012, Metro began offering $3 rebates to customers who registered their cards online after purchase. [38], In a controversial move, WMATA announced that as part of a new cashless parking payment system, SmarTrip would be the only way to pay for parking at Metro-operated garages and lots effective June 28, 2004, after reports of widespread theft by Metro's parking contractor, Penn Parking. When you use your SmarTrip card, you can transfer for free and receive unlimited rides between Metrobuses during a two-hour period.Transferring between Metrobus and Metrorail gives you a $.50 discount on your ride when using a SmarTrip card.. 2. The cards still cost $5, but a $3 credit was refunded to the card five days after first use. The SmarTrip system was built and designed by Cubic Transportation Systems, Inc., a subsidiary of San Diego-based Cubic Corporation. SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. Washington Metropolitan Area Transit Authority, "All Metro stations now have SmarTrip vending machines", "Metro Board: Replacing SmarTrip Will Be Difficult", "Metro to get new, cheaper SmarTrip cards this fall", "Elimination of paper transfers in January 2009 FAQ", "Bus passes available on SmarTrip® starting October 17", "Metro meeting: SmarTrip issue tabled, Blue/Orange work moves ahead, extra security added to bus depots", "SmarTrip® rebate program and minimum fare requirement goes into effect Sept. 1", "Metro to lower price of SmarTrip in October", "Metro changes Exitfare requirements to facilitate new lower price of SmarTrip", "Contactless Payment and the Retail Point of Sale", "Metro officials find obstacles embedded in SmarTrip plan", "Metro seeking next generation fare payment system", "Washington Metro awards Accenture major contract for new electronic fare payment system to improve customer experience", "A Brief History of Metrorail Fare Collection", "Apple Pay With Express Transit Mode Goes Live for D.C. Metro Riders", School Transit Subsidy Program in the DC Department of Transportation, "Obama's Mug on D.C. If you do not receive it after payment of the reservation you can consult it in the “My Bookings” section of the website. However, customers have complained that WMATA has not been processing such balance transfers promptly. Note: Value added to SmarTrip® cards through SmartBenefits® or other valid transit benefit programs may only be used by qualified employees who receive the benefit from their employer or a WMATA agent. This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. After adding value online, you must touch your SmarTrip® card to a SmarTrip® target to complete the transaction. We will investigate the issue with your transit balance on your Apple Watch. Fare value is stored on the card, and fares are automatically deducted each time you ride. SmarTrip is a contactless stored-value smart card payment system managed by the Washington Metropolitan Area Transit Authority (WMATA). Scenario: If your balance appears to be less than expected this month, then you may have received a Rush Hour Promise Credit or 15 Minute Grace Period Credit in addition to your normal SmartBenefits. However, in 2008, Metro reached an agreement with CVS/pharmacy to sell the cards at 187 DC-area locations in an effort to increase SmarTrip use. For quicker service, provide your own SmarTrip card number. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. [18], In May 2012, the transit agency announced that it had found a replacement manufacturer for SmarTrip cards to avoid shortages until a new payment system goes into place. While electronic benefits used outside of the Metro system cannot be downloaded onto the SmarTrip® card, the card represents a unique ID number that is linked directly to your account. [40] One exit lane at each station accepts credit card payments through a reader next to the existing SmarTrip card target. Monthly transit benefits provided by an employer will only be valid for whichever system the employer is registered with, so an employer who is registered to provide transit benefits with WMATA will only grant benefits usable on WMATA and Washington, DC-area transit providers, even if the benefits are loaded on a CharmCard. Note that if we mail a new card to you (e.g., to replace a lost card), we automatically register the card on your behalf. This also means purse funds cannot be used for cash equivalents, so a person who is authorized for a monthly bus pass in employee benefits cannot use that benefit to pay for rail travel or a day pass. [3], SmarTrip was the first contactless smart card for transit in the United States[19] when WMATA began selling SmarTrip cards on May 18, 1999. CharmCard for seniors and disabled are only available from the MTA reduced fare office at 6 St. Paul Street in downtown Baltimore, with similar requirements (proof of age or disability). The purchase price includes $2 for the card itself plus an initial fare value, which varies depending on where they are purchased: cards purchased at stations cost $10 ($2 for the card and $8 fare value), while those purchased online cost either $10 or $30 ($2 for the card and $8 or $28 fare value). Auto-reload can only be managed through the SmarTrip app. The Maryland Transit Administration (MTA) uses a compatible payment system called CharmCard. [2] However, the transit agency found an alternate manufacturer to produce additional cards until a new payment system is introduced. Card registration protects the balance on the card if the card is lost or stolen. The new payment system is expected to use federal employee badges and certain smart phones in addition to the stored value cards. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. In case you do not find it, request it from reservas@smartrip.travel. You can use any target on a bus farebox, rail faregate or a Farecards & Passes machine. Click on "Managing Your SmarTrip Account." We just returned from a trip to DC, and bought SmarTrip cards for our travels. [25], In the summer of 2018, the DC One Card Kids Ride Free program was replaced by the SmarTrip Kids Ride Free Program due to difficulties in activating the DC One Cards. [37], There have been complaints when customers' cards cease to work as a result of placing the card in proximity to metal or physically damaging the card. SmarTrip cards must be registered in order to receive SmartBenefits (the employer-provided commuter benefit) or to have value from a lost, stolen, or damaged card transferred to a new card. As the SmarTrip card goes mobile in 2020, what changes will you see? [32] In late 2012 WMATA installed SmarTrip vending machines at all Metrorail stations. The new cards serve as both a student identification card and provide reduced or free Metro fares during student commuting hours. • GoCard numbers do not start with “0167” • Steps 1. Destinations; Hotels; Experiences; Special Offers; Travel Giftcard; Smartrip Foundation; My Bookings; EN; ES; Travel Giftcard. In all cases, the appropriate fare is deducted automatically, accounting for any applicable transfers and discounts. Although WMATA initially drew criticism due to the limited number of SmarTrip sales locations, distribution has expanded to local convenience stores and supermarkets. All riders who wished to take advantage of reduced-fare transfers were required to pay using SmarTrip. Inspired by Justin Grimes and Josh Tauberer's WMATA SmarTrip Usage Python Screen Scraper.. Then log into your SmarTrip® account and click on "Add SmarTrip® Card". Amount $ CLP 0. The SmarTrip card is the only way to ride the metro. At the bottom of the second page after login is the current SmarTrip ® card number that is linked to your account. If that doesn't help, then contact SmarTrip customer service at 1-888-SMARTRIP. Follow their code on GitHub. WMATA SmarTrip usage data scraper. As of October 2010 Cubic is reportedly no longer producing the cards. [39][failed verification], The decision prompted complaints that Metro was inconveniencing its many customers, including tourists and other infrequent users, who did not own a SmarTrip card. A lot of Metro riders often transfer between buses or from Metrorail to bus and vice versa. Registering SmarTrip cards allows riders to recover their remaining balance (minus a $5 replacement fee), should the card be lost, stolen, or damaged. Tip If you touch your SmarTrip to the target before pushing the "Check Value" button, the cost of a trip will be deducted from your card. Reassignment: (Transferring funds from old card to the new) If your SmarTrip card is lost, damaged or stolen, you must notify WMATA by calling the SmarTrip Hotline at 1-888-762-7874. For SmarTrip, pass rules are different from CharmCard. SmarTrip & SmartBenefits. In addition, the card must contain sufficient value to pay the full fee in order to exit a Metro parking lot. CharmCard allows a maximum of two of each pass to be stored, so two day passes and two monthly passes, plus cash, can be stored on the card. You'll find the details of the Qualified Transportation Fringe Benefits law in Title 26 of the United States Code Section 132(f). In November 2008, after years of delays, WMATA announced that customers would have the ability to add funds to their SmarTrip cards online by September 2009, but that deadline was missed. Gift card details Recipient's details. The card can be purchased directly from the WageWorks website at a cost of $2.00. 1 If you're new to the SmartBenefits® program, obtain and register your CharmCard® (MDOT MTA) or SmarTrip® (WMATA) card and provide its serial number to your employer.. 2 Allocate your SmartBenefits® to MDOT MTA Mobile Ticketing through your Transit Allocation account by the 21st of the month. You can buy SmarTrip cards at any of the five Arlington locations of The Commuter Store, at the Mobile Commuter Store, or online from Commuter Direct.com for $2.00, with no fare value. To create an account you will need to supply your name, address, birthday, email address and phone number as well as the serial number on the back of the SmarTrip card. A SmarTrip® card serial number is required as well, which can be copied and faxed along with the application. [8] The cards can be reloaded using farecard vending machines or using cash at fareboxes onboard buses. A reciprocity agreement allows patrons to use either payment card to travel on any of the participating systems throughout the Baltimore-Washington Metropolitan Area.[43]. 1. Part 1: Get a SmarTrip® Card You first need to get a SmarTrip® card. Discounted (half-fare) cards have different rules for SmarTrip and CharmCard. Step 2: After digital card is created, log into CAPS and submit a modification request to transfer your benefits to the new SmarTrip card number, which will start with 0176. Cards must have a SmarTrip account 2 your name as it appears on the card can be using... Began offering $ 3 rebates to customers who registered their cards online after purchase at 202-637-1328 and your... 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Metrorail to bus and vice versa cards commemorating the inauguration of President Obama! At an authorized outlet number that is linked to your account. one lane... Convenient way to ride the Metro program application form and email or fax it to your account. balance order. With SmarTrip vending machines at all Metrorail stations were equipped with SmarTrip vending machines MTA ) uses compatible... It, request it from reservas @ smartrip.travel in April 2012 celebrate the opening of the second page login. Register it with WMATA to exit a Metro parking lots a card that matches name! The disabled person customers will likely not notice any differences except that the new cards are sold! A trip to DC, and fares are automatically deducted each time ride... The Metro purchased online, at Metro stations, sales offices, commuter stores and using SmarTrip for on. Washington, DC 20590855-368-4200 and MTA vehicles history of use and a positive personal balance in order exit. In addition, the following is a list of transit systems that accept the SmarTrip card target 2004, SmarTrip! Systems that accept the SmarTrip card design, to celebrate the opening the! Name or identity, unless one registers the card can be reloaded using farecard vending machines payments through reader. Have complained that WMATA has not been processing such balance transfers promptly various types! ” • Steps 1 Josh Tauberer 's WMATA SmarTrip usage data scraper machine in station... If that does n't help, then contact SmarTrip Customer service at 1-888-SmarTrip article. the article! Exit lane at each station accepts credit card payments through a reader next to the address below July 4 SmarTrip. At parking garage gates CharmCard on non-MTA providers, and using SmarTrip. 6! Bottom of the Silver Line using farecard vending machines or from Metrorail to bus and versa... Stores and supermarkets be reloaded using farecard vending machines at all Metrorail stations were equipped with SmarTrip vending machines on. Also serves Loudoun County, does not participate in SmarTrip. [ 6.. Purchased online, at Metro stations, sales offices, commuter stores both a student identification card provide... The SmarTrip card number that is linked to your account.. [ 6.! B standard addition, the farebox will audibly beep and display the remaining....

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