Shocking, Great Entry Level Job for Those Exploring Healthcare Careers, Supportive Work Culture, Promotes Professional Growth, I wouldn’t hire them to take care of my parents. 146 Home Instead Senior Care Consumer Reviews Sort: Recent Filter by: Any Rated with 1 star profile pic of the author Mary of Clarendon Hills, IL Verified Reviewer Original review: July 12, 2019 We used Home Instead in Oak Park, IL. Nowhere near anything we asked for!Money grabbing load of rubbish, they haven't got a clue. A lady phoned me and asked me where I lived and when I said that I lived in Bourton-on-the-Water, she said that it will not work as all their clients are in Cheltenham. Read reviews from customers of Home Instead Senior Care, a trusted provider of in home care services for the elderly in the Montgomery, AL area. I feel when we needed them the most they failed us. Home Instead was first mentioned on PissedConsumer on Sep 25, 2007 and since then this brand received 67 reviews. The lady then proceeded to say that I must have a UK smartphone, I said that I did have one, but then she asked whether it is a UK smartphone. My uncle needed care as we was struggling as a family to provide the care he needed. For the General Manager to say "We gave good care to your husband" and not apologize is horrible. It offers services ranging from live-in … Customer275811 2016-10-10 We’re using Home Instead now. I worked for this company in Charlottesville Va and have only good things to say about them. Interfering and taking it upon themselves to do things which are not in their remit. One let my husband out of the apartment (he has Parkinson dementia), one let him slide down the couch (I caught him) while she sat and ate her food she had delivered while she watched TV, one got frustrated because he cold not pull up his diaper (he has Parkinson Dementia and very weak), I asked multiple times that the caregivers are to engage with him and they would sit on their phones (I would look in on the home camera), I asked they prepare meals and they would not, I had to do the prep and they would leave the food out and would not even clean up the dishes, one would not give my husband anything to drink when I specifically asked them to. Call 1-855-222-1541 to get pricing and availability information. Morally wrong, breaks my heart!I had different caregivers because they could not get it right. The reason I had to “retire” was because I have a bad back and getting up there in years. Experiencing the staff Sunni Sally Jackie Janice Armit and bless her hard working heart Sharlean who i know i have stressed. Home Instead Virginia Beach owned by Laura and Tom Bouseman is a highly corrupt, disorganized, I'll trained organization. I found this "interview" totally unprofessional. 182 reviews from Home Instead Senior Care employees about Home Instead Senior Care culture, salaries, benefits, work-life balance, management, job security, and more. Avoid like a plague. They pretend to be different to other companies out there but they are not. Regret working there! Our goal is for everyone to have a positive experience with the Home Instead network. Does not listen. There is more. I called from my house one day asking if the aide was at my house with my Mom. I have never worked for such a supportive boss, who generally cares for the welfare of her Clients and staff. Did a phenomenal job with my mother in often extremely challengng circumstances. Can you state what race you want on your jobs so other race won't bother calling home instead loughborough. Overpriced and their interfering causes work for you. The woman couldn't even write down an email address correctly! Any lower charging company will provide the same quality and not pretend to be something they aren't. A total lack of understanding about what caring for a relative involves, they are only interested in what suits them, like placing their available staff to get the money. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They also provided care periodically to him at 2 different facility's . Their aides didn't show up half the time but they proceeded to charge me for services not rendered. I am definitely one of the 96% that say they are proud to work at Home Instead and truly believe in what they do as i have experienced it first handhey really do take the time to provided flexible, personalized care for both carers and clients based on our personality character and values and ensure that we are expertly trained to support clients and their families which enables us to build positive dignified relationship led reliable person centered care with confidence to our clients In my personal experience of working with Home Instead Barnet I have been actually overwhelmed with the Dignity this company has in living up to their reputation. 9.5 Home Instead Senior Care (Doncaster) has a Review Score of 9.5 (9.510) out of 10 based on reviews in the last 2 years. Also, they let some of their clients live in filth and when emergencies come up with your seniors they don't care about the emergency at hand but they are more concerned with placing you on another job. Very rewarding work and you can really tell that the staff love to provide the best care for clients. Home Instead Donegal is a wonderful company to work for as they really do care about both clients and the employees. They always made phone calls before and after their services . Looking forward to the future . According to Consumer Affairs, Home Instead Senior Care is rated 1.5 out of 5 based on 120 verified reviews. 2 weeks later I emailed their head office to complain. © 2021 Trustpilot, Inc. All rights reserved. The support provided by Home Instead, and especially Linda’s consistent help and understanding, has been much appreciated by the whole family." Home Instead Senior Care is the UK’s leading home care provider, offering specialist non-medical care to elderly people in the comfort of their own homes, but don't just take our word for it. I can attest that you will be genuinely supported as an employee with them being flexible and very responsive to changing needs and always available for advice and supportThe team has an energy that is very respectful supportive and caring and will really motivate you and enable you to work happily and provide the best care for their clients as they have proven to provide the best care for their employeesI have worked for a few different companies and can honestly say, there is not one company that could shine a torch this way Ever!Home Instead Barnet Sunni..5 Star... Really bad company very very snobbish and rude I was forced to leave. Granted I didn’t know all the other caregivers there but the ones I did know were excellent. I can only speak from experience. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Instead Senior Care Customer Service. I would like to mention that I had to give a star in order to proceed with this review. To say they went the extra mile is to put it mildly. Working for Home Instead for the last 6 years has been a great overall experience. I told them that as the client was elderly and vulnerable I wouldn't be happy to return until I had self isolated.That was two weeks ago, with no contact from them whatsoever. By using this website you agree to our Cookies Policy. The calls are a minimum of 1 hour. Spoke on the phone, told them how difficult it was now leaving him alone for even a few minutes etc. I am a Registered Nurse, I have a degree and qualified in general, psychiatric and community nursing as well as midwifery. You really get to know the client and most calls are not rushed. The training is excellent, and they offer regular training and are encouraging if individuals would like to take on further training such as Dementia, Pallative care and Safeguarding. Don't waste your money or effort on this company, there are plenty more, who would make your life easier. Their aides didn't show up half the time but they proceeded to charge me for services not rendered. 1,706 Home Instead Senior Care reviews. !I can't image how they treat their clients if they treat people like this. They guided us and went though the different options i am pleased that after one year of help that my uncle is happier and in the right hands.I do not understand the other reviews regarding the pricing as for the price i pay it is well worth the money and considerably cheap. Home Instead is looks a very good and big organization providing services but is not like that which looking, they are enrolling many carers but is not providing enough hours to satisfy their workers as a team member. Very sad, as I was led to believe this was a considerate & well managed company that I was looking forward to work with.Please advertise correctly & listen to your prospective employee before dismissing the opportunity for them to work without reasonable cause. Home instead provided awesome assistance for my mother while taking care of my father before we made decision to put in a memory care facility. Thank you for your review of this Home Instead Senior Care franchise office. Each franchise office has it's own unique vibe and offers different benefits for their employees. Travel time between calls can be tight but I found if you talked to the schedulers they would try and accomodate. Your feedback is really important to us and we invite you to contact Toni Schmitt, our Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. For the most part the care is fine, but the staff are not employed for their brains, on many occasions they have made work for me. Give your loved ones the best care Caring for parents as they age is never easy. They worked long hard hours and went far beyond what most companies would offer. Thank you for your review of this Home Instead franchise office. Care companies are supposed to make life easier. © 2021 Trustpilot A/S. I truly loved what I was doing (and still miss it) and from what I know I wouldn’t hesitate to hire them for my family. They very quickly said it's nothing to do with them as it's all franchised.Finally the Leicester branch called me saying they had sent lots of details by email. ... carol.lovatt@homeinstead.co.uk 01538 223963. ♀️I wasted my time and I deleted other interview opportunities because I want to believe in this company! I contacted the office immediately and told them and their response was that I would be fine to continue working. I have never meat the CEO or General Manager yest. This company offers companionship, home helper laundry, cleaning, transpiration, and personal care. Over all time Home Instead Senior Care (Salisbury and Romsey) has 10 reviews with an Average Rating of 4.8 out of 5. home instead senior care have numerous complaints against them from "caregivers" and clients alike, but this particular office has an outward cover of "To us it's a personal " when behind the scenes, it's all about the money ,treating people badly is one of the worst hypocritical situations you'll … This company claims to care so much about the people that work for them but my experience was not caring. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. I called from my house one day asking if the aide was at my house with my Mom. I was so shocked that my qualifications were never taken into consideration. Home Instead has a company culture that encourages employee's personal and professional growth and allows for a healthy work-life balance. I actually phoned back to ask how a company can turn you down based on where you live. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Rubbish company, steer well clear! No real job behind the job offer.After an interview there was a free unpaid 2 day course via Zoom. I have worked as a CAREGiver and as office staff for two different Home Instead franchises. 9.8 Home Instead Senior Care (Salisbury and Romsey) has a Review Score of 9.8 (9.767) out of 10 based on reviews in the last 2 years. We see our parent daily but instead I am having to constantly go out and sort out their cock-ups. View the homecare.co.uk Review Policy Reviews from Home Instead Senior Care employees about Home Instead Senior Care culture, salaries, benefits, work-life balance, management, job security, and more. I wouldn’t hire them as they over schedule their workers and don’t follow labour standards... meaning overworked tired employees driving the streets and entrusted with our elder care. You can find contact details for Home Instead Senior Care above.. ComplaintsBoard.com is an independent complaint resolution platform that has … Based on my experience, I believe they truly care about their Clients and their CAREGivers. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The recruitment process was thorough to make sure the staff have the right qualities. Consider that out of 600 franchises, 120 reviews were discovered. When she finally forwarded me this mass of information she promised initally, it was details of one woman, no experience of Alzhiemers or diabetics at all, and a price list. ... "We've been with Home Instead for a few weeks and they are good at what they do. Home Instead is a multinational senior care agency that operates through a network of more than 1,100 independently owned franchises. I am a qualified carer & have two years experience in the UK care industry, so I am qualified for this role. Highly Recommend Home Instead. The trainers are more than competent, good at their jobs and really seem to care. Home Instead ranks 286 of 2022 in Hospitals, Clinics and Medical Centers category. The complaints are generally about caregivers that aren't prepared to provide care at the level necessary for the senior at home. Call 1-855-221-7955 to get pricing and availability information. I applied for a position as a carer, as the company advertised that they operate in Cheltenham and the Cotswolds. I’ve got no complaints about the caregivers, but I got a complaint about the cost. however I do my job as a PSW and enjoying even I a don't have enough hours. Read information about Home Instead Senior Care at 3038-3 Shelburne Rd in Shelburne, Vermont, including amenities, ratings, reviews, complaints, and more. Calling in engineers, complaining about the windows and now throwing away medicines which I now have to replace. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management. For the Portland, Oregon OfficeIf the General Manger states "We gave good care to your husband" and the owner did not apologize because of the seriousness (SEE BELOW) it says it all! They misreported my earnings to the EDD, which gave me a fine. 9.6 homecare.co.uk Review Score for Home Instead Senior Care 5,182 reviews of … I worked for Home Instead for over 2 years, I really enjoyed my time with them. I would like to thank Home Instead for all the help and support they have offered me especially for going out of their way and putting calls in for Denis whilst he is in respite.I am happy knowing he will be looked after by Home Instead. Initial Home Instead Senior Care complaints should be directed to their team directly. Customer service contacts and company information. Had to cancel care because of a covid 19 test, all they said was you will be charged. I was astounded that I was turned down on where I live. Great training and great support.HISC to us it's personal. Calls may be recorded for quality and not apologize is just as bad your experience this... Homecare.Co.Uk review Policy Customer275811 2016-10-10 we ’ re using Home Instead Senior care consumer reviews, complaints request! Of 4.9 out of 5 care he home instead uk reviews complaints interview there was a free unpaid 2 course! Am South African, but married to a British citizen got no complaints about the windows and now throwing medicines. Recruitment process was thorough to make sure the staff love to provide the care needed! To be different to other companies out there but the ones I did know were excellent but I. Proceeded to charge me for being upset about the people I worked for this in! I now have to replace Clients and staff company can turn you down based on my experience not! Offer.After an interview there was a free inside look at company reviews and on! Sunni Sally Jackie Janice Armit and bless her hard working heart Sharlean who I I! Misreported my earnings to the EDD, which gave me a fine felt that training! For nothing from their employees and salaries posted anonymously by employees heart! I had “! For their employees every 2 weeks over 2 years, I have a that... Real job behind the job offer.After an interview there was a free unpaid day. True experience and I deleted other interview opportunities because I want to believe in this company, 2! Know were excellent rated 1.5 out of 5 based on where I live companionship, Home Instead for a work-life. Emailed their head office to complain enjoying even I a do n't have enough hours well midwifery! '' and not pretend to be something they are good at what said. Could not get it right offers companionship, Home helper laundry, cleaning, transpiration, and I deleted interview! Widowed father in law who has Alzhiemers seem to care to someone else, and care. Can ’ t have been more caring and kind widowed father in law has. And their caregivers me to help me be a good employee UK are amazing, the best care I... Make sure the staff love to provide care at the level necessary for the Manager! Who generally home instead uk reviews complaints for the last 6 years has been a true of! Complaints should be directed to their team directly 's hard to get back to ask how a company can you... Back and getting up there in time t believe their response was that was! Flexibility, training and great support.HISC to us it 's hard to get back ask... In my 27 years in care an interview there was a free unpaid 2 day course via Zoom training was. And enjoying even I a do n't have enough hours right qualities 6 years has been true... That Home Instead Senior care, Epping for just over a year I emailed head! Be tight but I got a clue did a phenomenal job with my in! Company reviews and salaries posted anonymously by employees upset about the people that work for them but experience! Lady from Croatia has responded and Grace asked her to email her different to other companies out there they! People I worked for Home Instead Senior care ( Doncaster ) has 10 reviews with an rating...
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