In order to use auto reload, you need to register your SmarTrip through the WMATA website. You can register your SmarTrip® card to protect its balance. To add value or a pass to an existing SmarTrip® card or CharmCard®, Log In or Create a New Account. Use your SmarTrip card immediately by adding money to your card at any Metro fare card machine or the WMATA website. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee. SmarTrip & SmartBenefits. Wmata.com Auto Reload allows customers to set a SmarTrip® to automatically renew passes that are close to expiration and/or add Stored Value when the balance is low. (You should really do this anyway in case your card is lost or stolen). SmarTrip® for Seniors. Metro says riders will be able to auto-reload at least $10 onto their SmarTrip cards as backup, in case their trip exceeds the established price. Metrorail and Metrobus SmarTrip See above Commuter Direct (a ticket by mail service) Order online through commuterdirect.com and pass(es) you have ordered will be shipped to you. (Note: Exitfare machines accept cash/coins only.) SmarTrip® Store. Cancel. A Metro rider, Barbara, wrote in to Unsuck DC Metro about a problem where she added funds to SmarTrip online but then still couldn’t go through a faregate. Purchasing SmarTrip. Create Account. It must be exactly 10 digits and the first digit cannot be a 1. Auto Reload. This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. Registering your SmarTrip card with WMATA is the best way to avoid losing money if your card goes missing. SmarTrip® Q&A. In the app, Metro riders can add funds, check balances, set up Auto Reload, and even manage SmartBenefits from their employer. Metro officially launched the feature today following a successful pilot program that included 150,000 customers. SmarTrip has a feature called Auto Reload, which would spare you that Exitfare hassle by automatically adding value to the card when it drops below $10. Please provide the following information to create your account * Required Field. Call 1-888-762-7874 or email smartrip@wmata.com to cancel your card and request a new one. Log In. Deals and Discounts. SmarTrip® for Seniors. What’s going on is one of the unfortunate consequences of the 1990s-era faregate systems WMATA is still using. Auto Reload is available for the following products: Stored Value; 7-Day Unlimited Pass [5] All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. In a year of disappointment, we have some hopeful news for 2020: you can finally use your iPhone and Apple Watch as your SmarTrip card when riding the Metro. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. You may elect payroll deductions in increments of $10 with a minimum of $40 up to the current maximum per month of $270 Transit and $120 Metro Parking. WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Account Creation Completed. Cards are available for $10 or $30, and come loaded with $8 or $28 respectively. From the customer perspective, SmarTrip’s success can be credited to the convenience of the card in terms of transaction speed, durability, reload capability, and ease of replacement if the card is lost, stolen, or damaged. To complete the transfer of pre-tax benefits, you must purchase a replacement card from WMATA or the FSSC and register it with WMATA. Card registration protects the balance on the card if the card is lost or stolen. Security. Submit. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. I Cannot Remember My User Name Or Password. We will investigate the issue with your transit balance on your Apple Watch. OLD SmartTrip Card Number: 0 All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. Both Metro D.C. and The Phillips Collection are pleased with the Van Gogh collaboration. Deals and Discounts. SmarTrip® Q&A. Step 4: – Select Shopping Cart Here's what's new at WMATA: SmarTrip Card Price Change. In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". You can register your SmarTrip® card to protect its balance. WMATA has also launched the new SmarTrip app in the App Store. User Name / Email. These include “Auto Reload” features that automatically add cash every time Card balances drop below $10, a lowered price of $2 per Card and new SmarTrip dispensers in Metro locations. I forgot my password. I had added funds online on March 4. Select the option that best describes your situation: I forgot my user name and password. WMATA did launch SmarTrip's online reload feature in September 2011. I didn’t use my card before March 18, and when I did, I had to… Need assistance? Forgot your username or password? Auto Reload. AD. Create a New Account. *DC Circulator is now FREE indefinitely. [25] WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. If your SmarTrip card is lost, damaged or stolen, you must notify WMATA by calling the SmarTrip Hotline at 1-888-762-7874. That's our goal! Register your new SmarTrip ® card to protect both your personal funds and you transit benefit. Deals and Discounts. SmarTrip® for Seniors. Bulk Card Registration. The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. Adding Passes on your SmarTrip® card. Deals and Discounts. Deals and Discounts. From the WMATA press release: If a SmarTrip® card does not have enough value to pay for the trip, the faregate will not open and the customer will be directed to an Exitfare machine. WMATA did launch SmarTrip's online reload feature in September 2011. The SmarTrip® card can be purchased here and can be used interchangeably throughout Washington, Baltimore and the surrounding region. SmarTrip® for Seniors. Step 2: – On the View Card Summary page, select Add Pass/Set Up Auto Reload. If you plan on signing up for your employer’s transit benefit program, you’ll need to register your card to enroll. By registering a card, you can report if it gets lost or stolen, plus you can reload money online and sign up for auto reload. You can choose to add the pass or Add & Set Up Auto Reload. Account Information. Auto Reload. SmarTrip® Q&A. About Auto Reload | WMATA. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. However -- and this is where I want you to tell me if I'm wrong -- the lowest the website will let you set your auto-reload amount is $20. Don't have an account? SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. Auto Reload. User Name: Password: log in. Please read the Payment Agreement document carefully. Download the SmarTrip® app to pay for Metro and other public transit services in the Washington, DC area. ; To enroll (PDF) you can either complete the form or by logging into your WMATA account using the organization code i.e.W4Ru5E6y; To make a change to your monthly amount or benefit category, login to WMATA and … *DC Circulator is now FREE indefinitely. To complement SmarTrip in Apple Wallet, Metro has also launched the new SmarTrip app in the App Store. Step 1: – Log in to your SmarTrip® account and select your card. In theory, you can set the amount left on the card, below which the reload triggers, and the amount to add to the card. Use Your SmarTrip Card and Make Changes to Monthly Amount. Security. 4. Fare value is stored on the card, and fares are automatically deducted each time you ride. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. Contact SmarTrip for more details on Auto Reload. 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